Privacy Policy

Privacy Policy Statement

At Trades.com we make securing the privacy of our Clients’ financial and personal information a top priority. Please read the below Privacy Policy Statement, which clearly explains how we, at Trades.com collect, process, store and secure our Clients’ data. By opening an account, the Client hereby consents to the gathering, processing, storage and utilization of personal data by Trades.com as delineated below.

Collection of personal data

Trades.com collects the necessary data for the opening of your account, the execution of transactions and the protection of your assets and your privacy, so as to provide you with the services you require. To this end, Trades.com gathers information from the Client and may, under certain circumstances, gather information from relevant banks and/or credit agencies, and/or other sources, to help us profile your requirements and preferences, and provide you with better services.

The data Trades.com collects may include:

1. Application information

Personal information you supply in your application form, such as your name, address, birth date, email address, income and income source etc. in order to facilitate in the evaluation of your application. The data you supply is also used for the purpose of communicating with you.

2.Transaction information

Information about the anticipated volume and value of your transactions with us, and income data provided so as to enable the construction of your economic profile.

3.Verification information

Information necessary to confirm your identity, such as an identification card, passport or driver’s license. This also includes background data we receive about you from public records or from other bodies not affiliated with Trades.com.

Usage of personal information/OPT OUT

Trades.com only uses your personal data as necessary, for guaranteeing your security and providing you with quality service. This data helps us improve services, tailor the browsing experience, inform you of additional, relevant products, services or promotions, and provide the products and services you require. You consent to our using this information for such purposes. If you do not wish to receive such data for any reason, please contact us at the following email address:unsubscribe@trades.com. Although you are not required to provide Trades.com with any of the personal data that we may request, please note that failure to do so could result in Trades.com being unable to open your account or to provide you with the services you require. Whilst we endeavor to ensure that all the information we hold about you is current, accurate and complete, we urge you to contact us directly if any of your personal details have changed.

Protection of personal data

Any personal data you provide will be treated as confidential and will only be shared within Trades.com and its affiliates. It will not be disclosed to any third party except in the case of regulatory or legal proceedings. The personal data that you provide in connection with registering as a user of Trades.com is protected in a number of ways. You can access your registration data through a password selected by you. This password is encrypted and known only to you. It shall not be revealed to anyone else. Registration data is safely stored on secure servers that can only be accessed by authorised personnel via password. Trades.com encrypts all personal data as it is transferred to Trades.com, and thus makes all necessary effort to prevent unauthorised parties from accessing any such information.

Affiliates and partners

Trades.com may share information with partners, affiliates and alliances in the case that such information may be reasonably required by such an affiliate, in order to: offer additional similar products and services, which meet your requirements, and are delivered in a useful and relevant manner (only where you have authorized us to do so); and/or service customer accounts.

Non-affiliated third parties

Trades.com does not sell, license, lease or otherwise disclose personal data to third parties, except as outlined in this Privacy Statement. Trades.com reserves the right to disclose information, as necessary, to credit reporting or collection agencies, as reasonably required in order to provide the services to you. To assist us in improving our services, Trades.com may engage third parties to help carry out certain internal functions such as account processing, fulfilment, client service, client satisfaction surveys or other data collection activities relevant to our business. Use of the shared data may also be used to provide professional, legal, or accounting advice to Trades.com. Use of shared information is strictly limited to the performance of the above and is not permitted for any other purposes. All third parties with which Trades.com shares personal information are required to protect such personal information in accordance with all relevant legislation and in a manner similar to the way Trades.com protects the same. Trades.com will not share personal information with any third parties that it considers will not afford its Clients the required level of protection. Where you have been introduced to us by a Business Introducer, such Business Introducer may have access to your information. You hereby unambiguously and unequivocally consent to the sharing of information with such Business Introducer. You acknowledge that in order to supply services to you, it may be necessary for information to be transferred outside of the European Economic Area and you consent to such a transfer.

Regulatory disclosure

Trades.com reserves the right to disclose personal information to third parties where required by law, regulatory, law enforcement or other government authority of a competent jurisdiction, in order to protect our rights and/or to comply with such legal proceedings. Such disclosure shall occur on a ‘need-to-know’ basis, unless otherwise instructed by a regulatory or other government authority. Under such circumstances, Trades.com shall expressly inform the third party regarding the confidential nature of the information.

The Client acknowledges and accepts that the Company, as an FFI, is required to disclose information in relation to any US reportable persons to the relevant authorities, as per the reporting requirements of FATCA. The Client may contact the Company for additional information and/or clarifications prior to the signing of this Agreement.

Restriction of responsibility

Trades.com is not responsible for the privacy policies or the content of sites to which Trades.com links, and has no control over the use or protection of information provided by the Client or collected by those sites. Whenever the Client elects to link to a co-branded website, or to a linked website, they may be asked to provide registration data or other information. Please note that such information is recorded by a third party and will be governed by the privacy policy of that third party.

Use of “cookies“

Trades.com uses cookies to safeguard your trading activities and to enhance the performance of the Trades.com website. Cookies used by Trades.com do not contain personal information or other sensitive data. Trades.com may share statistics on website usage with reputable advertising companies, and with its affiliated marketing companies. The information gathered by the advertising company is not personally identifiable. To administrate and improve the Trades.com website, Trades.com may use third parties to monitor and analyze usage and statistical volume data. A third party may use cookies to track behavior and may set cookies on Trades.com’s behalf. These cookies do not contain any personally identifiable data

Privacy statement updates

On occasion, Trades.com may update this Privacy Policy Statement. In the event that Trades.com materially alters this Privacy Policy Statement, including the manner in which we gather, process, or utilize your personal data, the revised Privacy Policy Statement will be posted on the website. The Client agrees to accept the posting of a revised Privacy Policy Statement electronically on the website as actual notice to the Client. Any dispute over our Privacy Policy Statement is subject to this Notice and our Customer Agreement. Trades.com encourages you to periodically check back and review this policy so that you will always know what data Trades.com gathers, how Trades.com makes use of it, and to whom Trades.com may disclose it.

Agreement

I have read, understood and agree with the terms of this Privacy Policy Statement, and I confirm that I have full power and authority to be bound by the terms of this Privacy Policy Statement. For any other matter please Contact Us